Revolutionize Your Maintenance Management
Efficiently manage, monitor, and maintain your assets with our datadriven maintenance platform.
Bridging the gap between Customer Service, Data Management, and Maintenance Operations
Browse all featuresCustomer Service
Gather complaints, requests and updates from endusers via your customized and white-labelled landingspage.
Automatically send updates about the status of the repairs, and digitize your customer service. Improve customer happiness with transparancy
Effective use of data
Detect issues by automatically gathering data points through integrations.
Our platform manages and stores critical information, providing valuable insights for enhanced customer satisfaction, reduced inefficiencies, and improved asset performance.
Smart Maintenance Management
Efficiently resolve issues remotely using AI or manual interventions.
For onsite inspections or repairs, our smart planning software helps you manage operations seamlessly.
Ideal for organizations with or without in-house mechanics
Manage with ease.
Ticket Management
Create, manage, and assign working tasks with a single click, or let our software do it for you automatically. One place to manage all tickets.
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Assetlist
Struggling to keep track of your assets? Our data platform consolidates all your assets and their history into one easily accessible location.
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Integrations
Effortlessly manage operations by connecting APIs with backend platforms and machine learning algorithms to detect issues and errors.
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Custom Features
Extra features needed? Contact us, and we'll make a custom plan.
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Automatic operations ✈️
No time to monitor uptime, handle customer complaints, or dive into complex issues? Define your own rules and let our platform resolve problems for you.
- Effortless Reporting: Easily add tickets manually to report issues, or import problems directly from Greenflux.
- Maintain Oversight: Filter issues by severity, cost, date, and more, to never lose track of what's important.
- AI Driven customer service: Utilize AI to automatically determine the severity, type, and priority of issues reported by customers.
- Support Your Customers: Seamlessly add consumer-reported issues to the ticket system, either manually or automatically.
- Boost Efficiency: Directly assign problems to mechanics, ensuring minimal downtime for your energy assets.
In-Depth Insights of Your Assets
Never lose control of your assets. All assets can be directly accessed using our Assetlist.
- Stay in Control: Access all your assets directly using our comprehensive Assetlist.
- Interactive Overview: Utilize the interactive map to visualize all your assets effortlessly.
- Empower Your Knowledge: All asset activities are saved in detailed logs, ensuring you always have the information you need.
- Data Enthusiasts Rejoice Docktr loves data as much as you do. Our Analytics page offers a suite of tools to track and analyze your assetbase.
- Quick and Easy Asset Management Manually add new assets to your database or import them seamlessly from APIs. It’s that simple.
Seamless Integration
Don't want to give up your backend? We got you.
- Stay with your backend or EMS-provider, Enhance with Docktr: No need to abandon your backend. Integrate effortlessly and maximize your asset management capabilities.
- Simple Integration: Link your backend API account to Docktr with just a few clicks and import all your assets seamlessly.
- Real-Time Synchronization: Any changes in Greenflux are instantly reflected in Docktr, keeping your data continuously updated.
- Effortless Management: Experience the convenience of seamless integration. It’s almost too easy.
Starter
Get access to the platform for free for 1 month. No automatic billing afterwards.
€0 one month
What’s included
- Access to the platform
- Assetlist
- Ticket System
- Digital customer service
- Analytics page
- 3 user accounts
Enterprise
Only pay for what you use.
€2
/ month per asset
€35
/ month per user
What’s included
- Everything in starter
- Adding unlimited Assets
- Unlimited Tickets - goodbye Jira
- API Integration(s)
- Assetbase logs
- Free additional future functionalities
Custom plan
Our tech team can build customized software for your organization
Price on request
Possible desires:
- AI Routeplanner
- Machine Learning Algorithm
- Automated customer service journey
- Additional API integrations
- In depth analytics page
- Workflow automation
Wanna know more?
Demos are better than a million words, get in contact and we will show you around in the platform, get you a quotation and onboard you within 1 week.
- Easy to integrate for CPOs and charge points owners
- We are experts in software and data management
- We have many more exciting things to share
Ted Scholten
Founder Docktr | [email protected]Subscribe to our newsletter
Can I keep using my current backend or Energy Management Software?
Definitely! Docktr is not built to replace these systems but to get information from these platforms and to manage the uptime. We scan for errors, complaints, system events, incorrect parameters and wrong settings of energy assets. We report these via Docktr and let you decide what the best solutions are. We are here to make your work easier!
What is the benefit of using Docktr?
Higher uptime means working assets without replacing them or installing new ones. Better uptime results in happier users of your assets, happier maintenance employees, less overhead and more control of your operations. We also support you in finding additional certified mechanics from one click on the button!
What is your greatest success story?
For one of the biggest CPOs in the Netherlands (with 10.000+ sockets), Docktr reached 8% additional uptime. This resulted directly in a very positive cashflow and much happier clients. Above all, the promised SLA for the municipality was achieved
Are you a fully integrated software platform with difficult onboarding?
We invested heavily in a seamless onboarding. For pilot customers, we offer an onboarding consultant who will support to streamline operations and get you going.
How do we start?
Reach out and we will give you a call to discuss your wishes and planning.